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Highlights
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Frequently Asked Questions
We have gathered here answers to the most frequently asked questions about our services. We want to provide you with all the information you need to make a correct and informed decision.
What is Kiravo?
Kiravo is a specialized web hosting service, designed for WordPress websites. Our platform provides a stable, fast, and secure environment, and our service is managed. This means we handle the complex server administration, so our clients can focus on their business and content.
Started in 2007 under a different name, Kiravo remains a small and independent company. It is based in Romania (Central Europe) and deploys servers worldwide.
What makes Kiravo different?
We are not in the business of hosting, we’re in the business of hospitality.
- No tricks: We don’t trick people into long-term contracts with fake discounts and over-the-top promises.
- No upsells: Everything you need is included in all plans.
- No BS: We do not brag about being “the fastest” or “the best” hosting.
- No no-reply: We don’t send emails you cannot respond to.
- A lot more NOs: No pricey add-ons, no overage charges, no price hikes on renewals, no hype, no fluff, no surprises.
Who is Kiravo best for?
Our service is ideal for entrepreneurs, small to medium-sized businesses, creative agencies, and bloggers who value stability and want a reliable technical partner.
It is designed for those who prefer to focus on their business or content, leaving the complex server administration to a dedicated team.
How much does Kiravo cost?
Our pricing reflects the quality of a specialized and managed service. We do not compete on the lowest price, but on the value delivered through performance, security, and competent support.
Prices start at 15 euros / month. All our plans are displayed transparently on our website, with no hidden fees. For certain clients, 21% VAT will be added.
Why choose Kiravo?
Because we offer more than just hosting; we offer peace of mind. By choosing Kiravo, you are choosing a calm, competent, and dedicated technical partner. We believe a hosting platform should be a stable foundation for your project, not a source of stress, allowing you to build with confidence.
Can I test Kiravo for free?
Absolutely! You can sign up for a free 7-day trial and test our web hosting services without any risk.
Will you move my website to Kiravo for free?
Yes, we offer free migration for your WordPress websites upon activation of any hosting package. Our team will handle the entire process to ensure a smooth transition, usually in less than 24 hours and with no noticeable disruption to users. Just place an order for your desired hosting plan and open a support ticket asking for a free migration.
Do I need a domain name to use Kiravo?
You can buy a hosting package even if you don’t have a domain yet. We’ll provide you with a temporary domain that you can start working on, and you can later connect your main domain once you’ve registered it.
Will my site perform better on Kiravo?
Technically, it should perform better. We use high-performance cloud infrastructure with 5th Gen AMD EPYC CPUs and enterprise-grade SSDs with high IOPS.
But performance is a complicated matter. Websites are not finished products that the server displays to the visitor. It’s more like getting a cabinet from IKEA. The browser on the visitor’s device downloads all the pieces that make up the page then assembles the web page. This means that the time to fully load a page depends on more things than just the hosting.
You can read more about performance here.
Do you have a money-back guarantee?
Yes, we offer a 30-day money back guarantee on all new hosting packages. If the service does not meet your expectations within this period, we will refund you in full.
What payment methods do you accept?
We accept secure online payments by card via Stripe. We do not save your card details.
Does Kiravo offer phone support?
Kiravo does not offer phone support, and that is a good thing. We focus exclusively on providing efficient and detailed support through our online ticketing system.
This approach allows our team to investigate technical issues thoroughly without placing you on hold. It also ensures that all communication, including links and code snippets, is clear, accurate, and available for you to reference at any time. We believe this method allows us to provide the thoughtful and well-documented support your project deserves.
Does Kiravo offer email hosting?
No, Kiravo does not offer email hosting. As a specialized WordPress host, we have made a deliberate choice to focus on what we do best: providing a fast, secure, and stable environment for your website.
We believe that web hosting and email hosting are two distinct and critical services, each best handled by a specialist.
For email, we strongly recommend using a dedicated provider such as Google Workspace, Microsoft 365 or European alternatives like Soverin, Proton Mail, Migadu or Tuta Mail. These services offer superior deliverability, features, and security.
Connecting your domain to any email provider is a standard and straightforward process and we can help you without any cost.
Can I run WooCommerce on any Kiravo plans?
Yes, you can run a WooCommerce store on any of the Kiravo web hosting plans.
Do you support WordPress Multisite?
We don’t offer support for WordPress Multisite.
WordPress Multisite is rarely a good idea, except a few specific scenarios. There are performance concerns (db bottlenecks), security concerns, scalability concerns and a layer of complexity that makes us recommend against multisite.