How to restrict account access by IP

Security → Allowed IP Access restricts access to your Kiravo client account by the public address used to connect. It does not configure the website firewall or the hosting control panel.

With no rules, the page shows No rules set - Allow access from all IPs. Adding restrictive rules can prevent you from signing in from other networks.

Check your own connection first

Read Current IP Address before adding a rule. Make sure the rule includes the address you are using. A VPN, mobile network, or changing public address can leave you outside the allowed range and lock you out. Do not use the example address below as your own rule.

Add an allowed address or range

1. Sign in to the Kiravo client area and open Security → Allowed IP Access.
2. Read Current IP Address. Use your public connection address, not a private address assigned to a device on your home network.
3. Enter the intended address or range in the rule field. The formats listed by the page are explained below.
4. Optionally add a Comment so you can identify the connection later.
5. Check the rule carefully, then click Add allowed IP / range. This submits the rule directly.
6. Check that the intended rule appears under IP access/ Subnet before leaving the page.

The screenshot uses 192.0.2.10 only as a documentation example. Replace it with the address or range you intend to allow.

Rule formats

Format	Example	Matches
all	all	Every IP address
Single IP	192.0.2.10	One exact IPv4 address
CIDR	192.0.2.0/24	IPv4 range by prefix
Dotted-quad mask	192.0.2.0/255.255.255.0	IPv4 range by subnet mask

An all rule allows every address, so it does not restrict access. Prefer a single address or the smallest range that covers the connections you intend to allow.

If Current IP Address shows IPv6, do not assume an IPv4 rule includes that connection. Ask support to confirm the accepted rule format if the page’s examples do not cover the address you need.

Review rules or recover access

Review existing rules before changing networks or removing an allowed address. Use only the management actions offered for the relevant entry, and preserve a rule covering your current connection while making changes.

If you lose access, contact Kiravo through the contact page and explain that an allowed-IP rule is blocking sign-in. The team may need to verify account ownership. Do not send your password, authenticator setup key, or one-time codes.