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Account settings

The Settings tab on Account details controls preferences for your Kiravo client account. These preferences are separate from the hosting control panel used to manage websites. From here you can adjust:

  • General: records per page and time zone.
  • Billing: default payment gateway and how invoices are merged.
  • Notifications: which email categories Kiravo sends you.
  • Domains: default nameservers for new domain registrations.

Each section below finishes with Save Changes at the bottom of the Settings tab. Review any other edits on the page before saving. Leaving the tab without saving discards your changes.

  1. Open Account details in the sidebar, then the Settings tab.
  2. Under General, set Records per page to 25, 50, 100, or 200.
  3. Click Save Changes.

How to make dates and times match your location

Section titled “How to make dates and times match your location”
  1. Open Account details in the sidebar, then the Settings tab.
  2. Under General, set Time zone to your local zone.
  3. Click Save Changes.

General settings with Records per page and Time zone selectors

  1. Open Account details in the sidebar, then the Settings tab.
  2. Under Billing, set Default payment gateway to None, BankTransfer, or Card via Stripe. Choosing the Stripe method does not by itself confirm automatic collection; see automatic card payments before relying on it.
  3. Tick Apply this selection to all existing services only if you want to replace their current payment methods as well. Leave it unchecked if they should keep their individual settings.
  4. Click Save Changes.

Default payment gateway and the option to apply the method to existing services

How to control whether invoices are combined

Section titled “How to control whether invoices are combined”
  1. Open Account details in the sidebar, then the Settings tab.
  2. Under Billing → Merge Invoices, choose the policy that fits how you reconcile payments:
    • To receive fewer invoices, merge those generated on the same day, or those sharing the same due date.
    • To keep one invoice per service, choose Generate separate invoice for each service.
  3. Click Save Changes.

How to choose which emails Kiravo sends you

Section titled “How to choose which emails Kiravo sends you”
  1. Open Account details in the sidebar, then the Settings tab.
  2. Under Notifications → Email Notifications, select the categories you want to receive: billing, support, services, domains, and domain expirations. Clear only those you do not want.
  3. Click Save Changes.

How to set the nameservers for new domains

Section titled “How to set the nameservers for new domains”
  1. Open Account details in the sidebar, then the Settings tab.
  2. Under Domains → Nameservers:
    • To let Kiravo manage DNS, select Use our default nameservers.
    • To point new domains at your own DNS, select Use my custom nameservers and enter them.
  3. Click Save Changes.

This applies only to domains you register afterward; it does not change existing domains.

For an existing domain, use Set nameservers.

After saving, wait for confirmation and reload Settings to check that the values remain selected. Choosing a payment gateway is not proof that an invoice has been paid; check Invoices for the payment result.

If a value does not persist or a control is unavailable, open a support ticket. Include the setting name, intended value, and any error message. Do not include passwords or card details.