How to change your account password

This changes the password for the Kiravo client area. Website mailboxes, WordPress users, and hosting control-panel credentials are managed separately.

You need your current password. If you cannot sign in or no longer know it, use the password-reset link on the client-area sign-in page instead.

Set a new password

1. Sign in and open Account details → Change password.
2. Enter the current client-area password in Old Password.
3. Enter a unique password in New Password. Use the strength indicator as guidance and follow any requirements shown by the form. A password manager can generate and store the new value.
4. Enter the same new value in Confirm Password.
5. Click Save Changes and wait for confirmation before leaving the page.
6. Update your password manager after the change succeeds. Use the new password at your next sign-in.

If the change is rejected

Check that the old password is correct and that the two new values match exactly. Check for unintended spaces and read any strength or validation message. Do not send passwords or screenshots containing them to support.

If the result is unclear, use the client-area password-reset flow rather than repeatedly trying different passwords. If you suspect someone else accessed the account, contact Kiravo support and review History.

For an additional sign-in check, set up two-factor authentication.