Point your domain to Kiravo

If you registered your domain at another registrar (Namecheap, GoDaddy, Cloudflare, anywhere else), you need to tell that domain to send visitors to Kiravo. There are two ways to do it. Which one you pick depends on whether you want Kiravo to manage DNS for the domain or whether you’d rather keep your existing DNS provider.

Option 1: Change the domain’s nameservers (recommended)

The simplest option. You update the domain’s nameservers at your registrar to Kiravo’s nameservers. From then on, Kiravo manages every DNS record for the domain, and you can edit records directly from the control panel — see Manage DNS records.

This is the right choice for almost everyone. The single exception is if you already use a DNS provider you want to keep (Cloudflare, AWS Route 53, your office IT’s DNS server), in which case skip to Option 2.

1. Find your nameserver values

The exact nameserver values are shown on your website’s dashboard in the Kiravo control panel — typically something like ns1.webhostingpanel.eu and ns2.webhostingpanel.eu. Always copy them from the panel rather than from this guide; they’re the source of truth.

• Open your website’s dashboard.
• Look for the nameserver notice at the top — a highlighted box with two values.
• Click the copy icon next to each, or note them down.

If the notice isn’t visible, your domain already has correct DNS pointed at Kiravo. You don’t need to do anything else.

2. Log in to your domain registrar

Open the website where you bought the domain and sign in. Common registrars include Namecheap, GoDaddy, Squarespace Domains (formerly Google Domains), Cloudflare, Hover, and OVH.

If you’re not sure where the domain is registered, run a whois lookup on it (search “whois yourdomain.com”) — the result shows the registrar’s name.

3. Find the nameserver settings at your registrar

Every registrar uses slightly different wording. The setting is usually called one of:

• Nameservers
• DNS / Nameservers
• Manage DNS
• Custom DNS or Use Custom Nameservers

Look under the domain’s management page, often inside an Advanced, DNS, or Settings tab.

4. Replace the existing nameservers

Most registrars give you two options:

• Default / Registrar nameservers — the registrar’s own DNS service. Switch off.
• Custom nameservers — fields where you enter your own values. Switch on.

Paste in the two Kiravo nameserver values:

1. ns1.webhostingpanel.eu (or whatever the panel shows you).
2. ns2.webhostingpanel.eu (or whatever the panel shows you).

If your registrar wants more than two, leave the extras blank. Save the change.

Option 2: Keep your DNS provider, just add an A record

Use this only if you have a specific reason to keep your current DNS provider — most commonly because you’re using Cloudflare’s free DNS and proxy features and want to keep them. In this option, your DNS stays where it is; you just point one record (the A record) at Kiravo’s server.

You’ll lose the ability to manage DNS from the Kiravo control panel — every DNS change has to happen at your DNS provider instead.

1. Find your Kiravo server IP

The server IP is shown in your client area on the website / service details page after the website is created. Sign in to the client area, find the hosting service, and look for the IP address listed under the service details.

2. Add an A record at your DNS provider

In your DNS provider’s settings (Cloudflare, etc.), add or update these records:

• An A record for @ (the root domain) pointing at the Kiravo server IP.
• An A record for www pointing at the same IP.

If the records already exist for a different host, update them to the Kiravo IP. Save the change.

You can keep all your other DNS records — TXT records for verification, MX records for email, CNAMEs for subdomains — exactly as they are. Only the A records change.

Wait for propagation

DNS changes propagate across the internet within minutes for most people, but worst-case can take up to 48 hours depending on the registrar / DNS provider and the resolver caches in front of your visitors. Don’t panic if your domain doesn’t load straight away.

To check progress while you wait, you can use the PREVIEW address shown on your website’s Domains page in the control panel — it’s a temporary Kiravo URL that works immediately, regardless of DNS.

How to tell the change worked

Open your website’s Domains tab in the control panel. The DNS status column shows:

• A green tick — DNS is correctly pointed at the server. You’re done.
• A warning triangle — DNS isn’t fully configured yet. Wait a bit longer, then refresh. If the warning sticks around for more than 24 hours, double-check the nameserver values (Option 1) or A record (Option 2) you saved at your registrar / DNS provider.

Note

Nameserver and DNS changes happen at the registrar / DNS provider, not in the Kiravo panel. The panel can show you the right values, but only your registrar (or whoever runs your DNS) can apply them. If you don’t have access to that account, contact Kiravo support and we can help you figure out the next step.