How to open a support ticket

1. Click Support Tickets, then Create new (or go directly to the new-ticket page).
2. Choose a Department and Priority — Low, Medium, or High.
3. Enter a Subject and Message.
4. Optionally add CC recipients and attach a file (.jpg, .pdf, .png, .jpeg, .webp, .csv, .txt).
5. Tick encrypt its contents if the message contains sensitive data.
6. Click Submit.