How to change your account email

Use Change Email in the Kiravo client area to update your account’s sign-in address. This is separate from a website mailbox or a WordPress administrator email.

Before starting, make sure you can receive mail at the new address and know your current client-area password. If you have forgotten the password, use the password-reset link on the sign-in page first.

Change the address

1. Sign in and open Account details → Change Email.
2. Enter the address you want to use in New Email. Check the spelling before continuing.
3. Enter your current client-area password in Password to authorize the change.
4. Click Save Changes and wait for the result. Complete any verification requested by the client area before treating the change as finished.
5. Return to Account details → Overview and check the saved Email Address.

Use the saved address for future client-area sign-ins. Update the username in your password manager if needed.

If the change fails

Read the error shown by the form. Check that the current password is correct, the address is valid, and it is not already associated with another account. Do not submit repeatedly if the result is unclear; check Overview first.

If you cannot access the account or the new address does not appear after confirmation, contact Kiravo support. When signed in, open a support ticket. Never include your password or a verification code in the message.

To change your postal or organization information instead, use Edit details.