How to lock or unlock a domain

The registrar lock blocks transfers to another registrar while it is on. Keep it on unless you are preparing an external domain transfer. Unlocking the domain does not start a transfer, change its nameservers, or affect the website and email services that use it.

Change one domain

1. Sign in to the Kiravo client area.
2. Open Services → Domains and click the domain you want to change.
3. On Domain details, check the domain name and find Registrar Lock.
4. Use the toggle link to turn the lock on or off.
5. Check that the status now shows the setting you selected.

If you unlock the domain for a registrar transfer and then cancel the transfer, return here and turn the lock on again.

Change several domains

1. Open the domains list.

2. Tick the checkbox beside each domain you want to change.

3. Under With selected domains, choose Registrar Lock and select the required state.

4. Open each affected domain and check its Registrar Lock status before starting a transfer.

   

If the lock cannot be changed, check that the domain is active and managed through Kiravo. Some registry or transfer restrictions cannot be removed with this control. Open a support ticket if the status does not update or an external transfer still reports the domain as locked.