How to view invoices for a service

Related Invoices limits the list to invoices linked to the service you selected. To search every invoice in the account, use Billing and then Invoices.

1. Sign in to the Kiravo client area.

2. Open Services and choose the relevant category. If the list contains one service, click that service. If it contains several, click the service whose invoices you want to view.

3. On the Service Details page, click Related Invoices in the menu on the left.

   

4. Read the invoice table. It shows Invoice #, Status, Total, Invoice date, and Due date. Use Status to tell whether an invoice still needs attention. Do not try to pay an invoice marked as cancelled.

   

5. Click the invoice number to open the full invoice. Check the status, billed items, totals, amount paid, and amount left to pay.

6. Use Print Invoice to print it, or Download PDF to save a copy. The PDF contains account and billing information, so do not publish it or send it to someone who should not have access.

7. If the invoice is payable, use only the payment options shown on its page. Follow How to view and pay invoices for the account-wide invoice and payment flow.

An empty table means that the client area is not showing an invoice linked to this service. Check the account-wide invoice list before creating another renewal invoice or repeating an order.

If an expected invoice is missing or its service, amount, or status looks wrong, open a support ticket. Include the service ID and invoice number when available. Do not include card details, passwords, or a private invoice download link.